Shipping policy
📦 Shipping Policy
Thank you for shopping with us! Below is everything you need to know about our shipping process.
🌍 Where We Ship
We currently ship only within India. Orders are typically delivered within 4-8 business days after the order is placed. Please note that delivery times may vary based on your location within India and other factors beyond our control.
Location Variance:
The delivery time frame varies depending on the delivery location within India. Remote
or less accessible areas may experience longer delivery times.
Express Shipping
Availability:
We offer express shipping for all prepaid orders to ensure priority delivery.
Express Shipping Time Frame:
Express orders are delivered within 2-4 business days after the order is placed.
Additional Cost:
Express shipping may incur an additional charge, clearly communicated at the time of
order placement.
Shipping Charges
Shipping charges are calculated and displayed at checkout. Standard shipping charges
apply, and any additional charges for express shipping will be detailed.
For prepaid orders opting for express shipping, charges vary based on delivery location and order size/weight.
🚚 Processing Time
All orders are processed within 4-8 business days. Once your order is processed, it will be handed off to our fulfillment partners for shipping. Orders are processed during standard business hours. Orders placed on weekends or holidays will be processed on the next business day.
🔎 Tracking Your Order
Once your order is shipped, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to update.
🛃 Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
❗ Delayed or Lost Packages
If your order is delayed or appears lost, please contact us at support@rivayne.com. We will do our best to assist you and ensure a solution.
✅ Important information
Address accuracy
Ensure your shipping address at checkout is accurate and complete to prevent delivery
delays or issues. For any concerns about your order's shipping status, contact us at support@rivayne.com. Our team will assist you promptly.
Thank you for choosing Rivayne. We are dedicated to delivering your fashion needs
swiftly and ensuring your satisfaction with every order